Knowledgebase: Installation
The Setup I have downloaded has generated an error code. What does it mean? What to do?
Posted by - NA - on 16 January 2005 11:32 AM


Please make sure that you have downloaded the setup completely. If it says that "installation is corrupt", it may be a good idea to re-download the setup to some separate folder and try installing again.

Important: Because of your cache settings or the cache settings of your provider, the incomplete setup may be cached and you might get it again even after re-downloading. Please clear your browser cache if this happens.

If you are re-installing or updating the software, please, close any running instances of the program you are re-installing/updating.

P.S. Error codes:

0 - Setup was completed successfully.

1 - Setup failed to initialize.

2 - The user clicked Cancel in the wizard before the actual installation started, or chose "No" on the opening "This will install..." message box.

3 - A fatal error occurred while preparing to move to the next installation phase (for example, from displaying the pre-installation wizard pages to the actual installation process). This should never happen except under the most unusual of circumstances, such as running out of memory or Windows resources.

4 - A fatal error occurred during the actual installation process. Note: Errors that cause an Abort-Retry-Ignore box to be displayed are not fatal errors. If the user chooses Abort at such a message box, exit code 5 will be returned.

5 - The user clicked Cancel during the actual installation process, or chose Abort at an Abort-Retry-Ignore box.

6 - The Setup process was forcefully terminated by the debugger (Run | Terminate was used in the IDE). Before returning an exit code of 1, 3, or 4, an error message explaining the problem will normally be displayed.
Any non-zero exit code indicates that Setup was not run to completion.

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Comments (2)
Danwill Damane
16 February 2013 01:22 AM
I need help my computer shows setup abort and I don't know what to do how do I fix it.call me 0764976184
Aleksandr Yarosevich (AIT)
21 February 2013 09:47 AM
Dear Danwill Damane,

Thank you for your comment.

Could you please specify whether you receive any error messages when the setup process stops? In case you receive such messages, please let us know what information is displayed in them.

Looking forward to hearing from you.

Best regards,
Aleksandr
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