Knowledgebase
The AnyCount word count tool freezes when clicking the "Add" button.
Posted by - NA - on 10 October 2008 07:25 PM

Please make sure that the file to be counted is not located on a network drive. The speed limitation of a network connection can cause the AnyCount word count tool to freeze.

Move the files to a local drive and then add them for counting again.

You can also try the following fix:
1. Open (using Notepad) the AnyCount.ini file from your AnyCount folder (by default, %HOMEPATH%\AppData\Local\AIT\AnyCount 3D\Settings)
2. Delete the line starting with BrowseDir, save the file.
3. Restart AnyCount.

If you have Windows Vista or higher installed, turn off UAC (User Account Control).

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