The AnyCount world count tool refuses to count new versions of MS office files (DOCX, XLSX, etc) even thought the required version of MS Office is installed. - Translation Management Tools for Freelance Translators and Translation Agencies

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The AnyCount world count tool refuses to count new versions of MS office files (DOCX, XLSX, etc) even thought the required version of MS Office is installed.

Posted by Vitaliy Hutyk (AIT) on 04 February 2019 05:18 PM

First of all, please try running the AnyCount world count tool in Administrator mode (right-click >> Properties >> Compatibility >> enable "Run as admininstrator")

If the problem persists, please try repairing MS Office as shown here: https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

If the problem still persists please consider upgrading to the latest version of Anycount here: https://www.translation3000.com/product-category/word-count/

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