Knowledgebase : Projetex
   

Question: Is there any chance we can try it before we purchase the full software pack? Answer: You can download 30-day trials for all our main programs on the following sites: AnyCount - https://www.anycount.com/try-free [https://www.anycount.com/try...
By default, the Projetex database is stored in the C:Program Files (x86)Microsoft SQL ServerMSSQL12.P3DMSSQL folder of the computer on which Projetex Server is installed.
Operating System: Windows 7/Windows 8/Windows 8.1/Winodws 10/Windows server 2008/Windows server 2012 CPU: 1200Mhz or higher RAM: 2GB or more Hard Drive Space: 2,5Gb for initial setup plus variable space for a database (at least 400-500 MB)
In case you would like to export your query into XLS, please install MS Office on your Projetex server PC. This product is required by Projetex to make exports in XLS. If you already have MS Office installed, please try to repair or reinstall it. Most l...
This issue is usually caused by two possible problems: a) You have different Projetex builds installed on your Projetex Server and Projetex Workstation. In this case, download the latest Projetex build and install it on your server and workstation compu...
Projetex 3D is a new version of the product which has many new features and improvements. Therefore the upgrade to Projetex 10 is fee-based but its price is much less than a price of a new Projetex license. You can find all information about new features ...
All Projetex documentation is available at http://projetex.com/translation-management-project-management/documentation [http://projetex.com/translation-management-project-management/documentation] You can also use the built-in help file by pressing F1 i...
Our licences are lifetime and do not require any annual payments.
The main problem in this situation is not the internet bandwidth, but the distance between your server and your workstation. In case your server is in another country, your ping will be even higher. Projetex Server and Projetex Workstation continuously se...
Unfortunately, all information in custom fields can be entered only manually. Thus, it is not possible to create an automatically filled custom field. To create a regular custom field, please switch the database into Offilne mode, go to "Corporate Setti...
To migrate to another PC, please download Projetex setup file from http://download.projetex.com/Projetex9Setup.exe and install Projetexon your new PC. Then activate the program using your serial number. You can find your serial numbers for Projetex 9 havi...
Please follow these steps to reinstall Projetex and restore your database: Before formatting your disk: 1. Run Projetex Server Administrator. Switch to Database tab. 2. On the Database tab click the "Backup" button. 3. In the Backup Database window spec...
We would suggest you to make sure that you have standard scaling enabled for your interface elements. You can check this at Start > Control Panel > Appearance and Personalization. Please try to set all your settings there on their defaults and reduce th...
Please note that your different program sections (for example the Client section, Project section, etc) have different fields and custom fields sets. Therefore, your Local Custom Filter settings are different for your Clients, Projects, Freelancers, etc. ...
Yes, Projetex Server PC should be always active in order to provide access to the database.
The main reason for performance difference between Copy-Paste transfering and Projetex File Manager transfering lies in different procedures which are used for both cases. When you transfer files within Projetex, you establish a secure encrypted connectio...
Audit allows you to track all changes made in your database. It can show you when your invoice was accidetally deleted or when your client job or any other entry was modified. You can find Audit windows at all program sections. Below you can find some exa...
This problem occurs in case Projetex Workstation does not have any access rights to overwrite the following file: C:UsersPublicDocumentsAITProjetex 3DProjetex WorkstationCATCount 4catcont.txt This file is responsible for containing CATCount Notes of you...
Projetex uses Banker's rounding. This rounding system (also known as Gaussian rounding) is more precise and provides results which are closer to unrounded ones after all mathematical operations. Please take a look at the following article regarding this r...
Please perform the following steps: 1. Open PROJETEX SERVER ADMINISTRATOR. 2. Click UPGRADE. 3. Enter your new PROJETEX SERVER serial number from your last purchased license. 4. Open your new WORKSTATION and activate it again using your last PROJETEX WOR...
To reinstall PROJETEX, your current copy of the program should be uninstalled first. Then you will be able to install the product once again. UNINSTALLATION 1. Run UNINS000.EXE from PROJETEX installation folder (Picture 1). 2. Proceed through all s...
THE PROBLEM SOLUTION This problem is most likely related to access rights provided to DATABASE CONVERTER by your operating system. Please try to launch DATABASE CONVERTER in the administrator mode. For this, please make a right-click on the shortcut (...
PROJETEX 7.0 reports are based of FIB QUERIES. To adjust your reports for PROJETEX 10, replace all FIB QUERIES with CDS QUERIES and add a CDSMIDASCONNECTION element into your DATA section. Note: Projetex 10 is no longer available for purchase. Consider ...
PROJETEX and TO3000 can import analyze log files from TRADOS (up to TRADOS 2007), MEMOQ and LOGOPORT via the built-in CATCOUNT software.
In this case we suggest you to try TO3000. This product is designed to manage your clients and projects database and does not contain any features related to freelancers and corporate experts management. You can find more information about this software a...
1. Go to the CORPORATE EXPERTS list and select the expert in question. 2. Switch to the CALENDAR tab. 3. Click TIMELINE VIEW and GO TO TODAY. 4. Now you can see the schedule of your selected expert for the current time and immediate future. A vertic...
Unfortunately, we do not provide any hosting services. We suggest you to address this question to any specialized hosting provider. Usually they also provide a VPS service. Using this service you will be able to install PROJETEX SERVER on a WINDOWS-based ...
Additional workstations orders are possible only for the latest PROJETEX version. Thus, I would like to suggest you to upgrade and then order additional workstations. You can order the upgrade at http://projetex.com/order-translation-project-management-t...
Please note that PROJETEX does not need to have its database synchronized. It is a client-server based application. It means that it is designed to allow you to access your database from all over the world as well as from your local PC. Therefore, you can...
This kind of problem usually occurs in case you have ordered the upgrade using another email address or another registration name. Please send us a letter to support@projetex.com or support@to3000.com (depending on the product you use) and send all inform...
Yes, most of our recent products come with full Unicode support. Thus, you can enter information in any language and produce invoices in Japanese without any problems. You can just create a new invoice template for this purpose or just translate a default...
All information about templates customization is available in our Projetex [http://projetex.com/download/documentation/RTFTemplatesGuide.pdf] and TO3000 [http://to3000.com/Documentation/TO3000V10RTFTemplatesGuide.pdf] template guides. You can also use t...
This kind of error occurs in case you have created a custom field with the name which conflicts with a name of your Global Variable. Please change your custom field name or a variable name at: For TO3000_: BACKSTAGE VIEW_ > ADVANCED SETTINGS > TEMPLATE ...
Q: I see that Projetex has project code in 4 digit. That means maximum of project code is 9999. What will happen when we reach project code 9999? A: Projetex supports project codes with more that 4 digits. After you create the project number 9999, th...
For this, perform the following steps: 1. Specify a variable for your custom field (Picture 1) at: a) FOR PROJETEX: PROJETEX SERVER ADMINISTRATOR > CORPORATE SETTINGS > FIELDS > [SELECT A FIELD] > EDIT b) FOR TO3000: BACKSTAGE VIEW > ADVANCED SETTIN...
TO3000 Please rename your current BUSINESS folder using any other name (for example Business-2013). Then create a new BUSINESS folder at the same location. Now all your documents will be placed in a new clean BUSINESS folder. PROJETEX Please rename ...
Most likely this situation is caused by incompatibility with another application running on your computer. For instance, some applications which monitor system activity such as Filemon, Procmon etc. may not be compatible with our software protection sys...
_Q. When I make another wordcount with CATCOUNT, the information in CATCOUNT NOTES is not refreshed. How can I solve this?_ A. Please run PROJETEX (or TO3000) in the administrator mode. For this, make a right-click on the shortcut and select RUN AS ADMI...
This situation could occur in case you have deleted one of your projects. When you delete a project, its folder structure remains intact to prevent any possible data loss. If this project folder is not required anymore, you can delete the project's folder...
To resolve the problem, please reinstall your copy of PROJETEX. For this, please perform all the steps from this article [http://aithelp.com/index.php?/Knowledgebase/Article/View/672/0/how-to-reinstall-projetex].
Question: I receive the error message " filed. Blocked on Projetex Server" when trying to upload a file to Projetex server with Projetex file manager. What does it mean? Answer: The error message means that Projetex Server cannot get access to...
Question: How can I export full clients list from Projetex? Answer: We have prepared a query for you, which will extract client information from the Projetex database. Please copy the code to the clipboard, then open the Projetex Server Administrator,...
In Projetex 3D we have added numerous new features and have changed the interface significantly. Here are the main highlights: * New database engine * Multiple-Document Interface: users will now be able to work with multiple windows simultaneously...
To upgrade to Projetex 3D you would need to order the corresponding license here: http://www.translationmanagementsoftware.com [http://www.translationmanagementsoftware.com] Prices are listed in the website and depend on the number of workstations you...
Projetex 3D Server uses 212 and 47111 TCP ports. Please make sure these ports are opened and accessible on the computer where Projetex 3D Server is installed. You can check whether these ports are opened using the following commands on your server com...
Q: Projetex crashes when I log in. When I view the bugreport, I can see the string _exception message : Cannot create file "C:UsersAppDataLocalAITProjetex 10SettingsProjetex.ini". Access is denied._ in the report. A: Sorry for t...
Q: I get an error when exporting my report to MS Excel. The operation works fine in RTF. Here is the error message: Error while opening Excel Class not registered ClassID: 00024500-0000-0000-c000-00000000046 A: Please repair your Office installation a...
A single job can not be associated with multiple invoices. However, you create multiple jobs in a single project. Name these jobs in a way that makes it clear they are parts of a single "actual job" and indicate their cost as a corresponding fraction ...
The number of user accounts you can add to your Projetex 3D network is unlimited, but only a certain number of those accounts can be active at any given time. Every concurrent workstation connection available to your license also gives you the right to ...
Q: I received payment for an invoice 2 days ago, but did not see the payment until today. When I mark the invoice as Paid, it automatically sets today's date as the payment date. Can I change the payment date to the date the payment was actually received?...
Certain fields in Invoices, Paymets, etc. are often left empty but are useful to display if they are not. To make a template check if a field has a value before displaying it, use the following expressions: 1. For fields with numerical values: If (F...
To find out the total number of words translated over a certain period, please do the following: 1. Go to the Client Jobs/Corporte Jobs/Freelance Jobs window. 2. Using the Local Custom Filter, display only the entries that you wish to sum. For example...
You can add new services to the Projetex database by doing the following: 1. Go to the Backstage view, and select "Corporate Settings>>Services". 2. Click New, then select a Group of services you want to add a new service to (it is recommended to add ...
Apart from choosing the interface language, it does not really matter what languages you work with. Projetex is a translation management program, intended to help administrate the workflow and financial transactions within a translation agency, regardle...
All prices for Projetex 3D are visible at http://www.translationmanagementsoftware.com [http://www.translationmanagementsoftware.com] . Just click "Order" and you will be taken to the Price list. Click a price to go to the corresponding ShareIt checko...
First, create a backup of your database on your current machine. You can create a backup file (.BAK) in the Server administrator program (Database tab > Backup) Download Projetex setup file and retrieve your license keys from your profile at http://clie...
* Go to CORPORATE TEAM >> CORPORATE EXPERT, select an expert in MAIN and switch to CALENDAR. 2. Select the time period you want to view (like MONTH VIEW) and click GO TO TODAY. The current time will be marked and you will be able to see if your expert...
The Company Name in Projetex 3D is taken from the name you indicated when purchasing your licence. To change it please do the following: * Submit a ticket with a request to change your registration name. Please indicate both your current and desired...
Please check your system's date format in the bottom-right corner of your screen. If the date includes "written out" names of days and/or months (e.g. Monday, January 1, 2017), change your system locale settings, so that the date contains numbers only (...
Please perform a clean (re-)install of Projetex: 1) Make a backup of your database, if you have any impotant data you want to preserve 2) Uninstall Projetex, if you have it installed. 3) Go into "Control Panel >> Programs and Applications" and unins...
Perhaps you are still trying to use the license key for the previous version of the program (e.g. trying to enter the license key for Projetex 10 into Projetex 3D). Upgrades to new versions of the program are available here: http://projetex.com/order-tr...
First, navigate to the Clients>>Invoices table and make sure that the Footer is enabled by right-clicking and navigating to "Grid Settings >> Show Footer" Then, click the asterisk symbol in the uppper-left corner of the table and check "Invoice Total (E...
The Projetex installer will never delete an existing database to allow for applying updates without the risk of losing data. To replace the demo database with an empty database, please do the following: 1) On the server machine, navigate to C:Program ...
There are several places where your templates might be found: 1) On the Workstation side, navigate to "User Settings > Local File Store" and make sure that the indicated location of the Business folder is identical to it's location in the previous versi...
Not necessarily. Most likely the job was added to an invoice which belongs to another user, which is why you can not see it. You will be able to find the invoice easily if you log into Projetex as the System Administrator.
You can call up the help file by pressing F1 while the program's window is active. You can also open the Backstage View and click the "Help" button.
Open the template file for editing and enclose the name of each variable that displays the time with the date() function. Like this: VAR_NAME => date(VAR_NAME) Then the variable will display only the date.
On the server machine, please go into "Task Manager >> Services" and make sure that the service "Projetex3DFileSrv" is both present and active. If it is not there, please run the program's installer again (do not uninstall the server software, just instal...
The "Demo Database" option is best if you want to get a feel for how the program works. Recommended for use during the trial period. The "Empty Database" option is best if you are starting from scratch. If you aleady have the Demo database installed, yo...
Please go to "Corporate Settings >> Templates" and make sure that all templates are located in the proper folders. If the templates you need have the "Team - Missing" status, select them and click the "Download" button. The correct folder structure for ...
You can change the output format in the "file type" drop-down list when the "Save As" dialog appears.
To switch a workstation from one license to another, do the following: 1. When logging into a workstation, press the Server button and select or enter the required address. 2. Enter the required login and password for an account on that server. 3. When t...
The names of "Base Currency" variables have changed in version 3D of the program. Just edit the template file and change any variable name like "TOTAL_B" into "TOTAL_BASE".
You can double-click any calendar block to open the Edit window for the corresponding project or Job.
In TO3000 and Projetex, individual jobs are tied to projects, rather than to clients, and thus are created in the Project's window, rather than in the client's window. If you are in the Client window, right click the required project and select "Open Pr...
Please try configuring the firewall on your server to always have port 212 open. 1. Navigate to Control Panel, System and Security and Windows Firewall. 2. Select "Advanced settings" and highlight "Inbound Rules" in the left pane. 3. Right click "Inboun...
To check the current connections, open the Database tab of the System Administrator and click "List". To check any past connections, please do the following. 1. Go to "System Administrator >> Corporate Settings >> Queries" and click "New". 2. Enter ...
Projetex and TO3000 are not really intergrated with any other software, but they do include two utilities which can make use of data from outside the system. 1. The built-in CatCount utility can import analysis logs from CAT software like Trados, MemoQ ...
Currently, new discounts/markup and taxes can only be entered into the database as percentages, but there is a workaround. You can use the Adjustment interface to add discounts, markups or taxes as exact values to your invoices. Just enter the volume of...
The best course of action would be to create a new record for that client, with the new currency. Any ongoing jobs for that client can be cancelled and re-entered on the new record with their totals recalculated accordingly. Simply changing the currency...
To change your Projetex registration name, do the following: 1. Contact our support and give both your current registration name and your desired new name. It is recommended to use Latin characters only in your registration name. 2. Once your registra...
Nothing is wrong. You are simply trying to upgrade to Projetex 3D without owning a Projetex 3D license. Upgrading between major versions requires additional payment. You can order your upgrade here: https://www.projetex.com/order-translation-project-man...
No. Jobs and other database records are rigidly bound to specific clients or projects upon creation. The only way to "move" a job or invoice to a different client is to delete the original and re-create it on the other client.
No. Our licenses do not bond workstation installations to specific machines and do not limit the number of machines that can have workstationas installed and registered on them. We only limit the number of workstations running at any given time.
No. Currently, it is not possible to have two "threads" of global coding in this manner.
In the System Admininstrator utility, please go to "Corporate Settings >> Queries" and use the following query: SELECT * FROM AIT$AUDIT WHERE AUD_ACTION = 2; This will show the timestamps of all record deletion actions (AUD_DATETIME), and the users th...
Go into "User settings >> Appearance" and check the "Save Workspace state on Logout" box. This will save the open windows on logout and reopen them on next login. Checking "Remember last open tab in Clients, Projects" will also save the currently open...
The settings in "System Administrator >> Corporate settings >> Folders" are not retroactive, meaning they only apply to newly created folders. This includes folders of newly-created database entries "Clients, Projects, Experts, etc.) and folders that we...
Click the area of the window just beyond the vertical scroll bar.
TO3000 3D and Projetex 3D include a built-in Mail sender module, that will allow you to send e-mails to your clients or experts directly from within the program. Just connect it to your e-mail account in "User Settings >> Email" and you are good to go.
Yes. Projetex 3D includes seperate tables for prospective clients (called Prospects) and prospective freelancers (called Applicants) There, you can record their contact information, track your marketing efforts and create quotes. Once you reach an agree...
Creating custom widgets is not supported at this time.
No. The server and workstation components of Projetex are versioned independently, the former at a much slower pace than the latter, so it is normal for them to have different numbers. The best way to make sure that you are using compatible versions is ...