Knowledgebase: Projetex
Error: "log in failed and make sure the Cap Locks are not and select the proper language on keyboard" The Caps Lock is off and the correct language is selected.
Posted by Vitaliy Hutyk (AIT) on 21 May 2020 02:36 PM

First of all, please make sure that you are actually entering the correct password.
Try copy-pasting it instead of typing, make sure that it doesn't have any leading or trailing spaces.
If the password has numbers, please check if Num Lock is in the right position as well.

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