Knowledgebase: Word Counting Problems
Why does the AnyCount word count tool give zero results during word count in PDF files?
Posted by - NA - on 22 June 2006 07:59 PM

Usually, zero results during word count in PDF files mean that the files contain only image data.

This means that the documents were scanned but not recognized. Only AnyCount 4D Enterprise can count such unrecognized PDF files. Therefore, if you have another version of AnyCount, we recommend that you upgrade to AnyCount 4D Advanced.

To count unrecognized PDF files using AnyCount 4D Advnaced, please perform the following steps:

1. Click the Add button and add your PDF files to AnyCount.

2. Click the Options button and switch to the PDF tab. Select the ‘Enable PDF Graphic Recognition’ checkbox and choose an appropriate PDF Graphic Recognition language.

3. Click the Count button.


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Comments (2)
Catherine Hofer
19 February 2013 10:13 AM
I cannot enable to PDF Graphic Recognition box. I have AnyCount 7 Professional edition.
Aleksandr Yarosevich (AIT)
21 February 2013 10:18 AM
Dear Catherine Hofer,

Thank you for your comment.

Please note that PDF Graphic recognition feature is available only in Enterprise version of AnyCount. Therefore you can upgrade your AnyCount 7.0 Professional license to AnyCount 8 Enterprise license in order to be able to count words in unrecognized PDF files and in image files. You can order the upgrade on the following web-page:

Best regards,
Aleksandr Yarosevich,
AIT Software Development Team
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