Some of our users can't find the required templates in the drop-down lists. - Translation Management Tools for Freelance Translators and Translation Agencies

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Knowledgebase: Document Templates

Some of our users can't find the required templates in the drop-down lists.

Posted by Vitaliy Hutyk (AIT) on 02 November 2021 05:36 PM

Please go to "Corporate Settings >> Templates" on the user's workstation and make sure that the required template does NOT have the "Team - Missing" status (Ideally it should just have a "Team" status).

If it does have the "Team - Missing" status, please select the template and click the "Download" button (green arrow).

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