Knowledgebase
I receive the "This account has been suspended" error trying to download the trial from your website. What should I do?
Posted by Alexander Artamoshkin (AIT) on 16 June 2014 03:47 PM

Please clean your browser's cache.

 

Here are some guides on how to do that:

Google Chrome: https://support.google.com/chrome/answer/95582

Internet Explorer: https://kb.wisc.edu/page.php?id=15141

Mozzila Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache?esab=a&s=cache&r=0&as=s

Apple Safari: https://discussions.apple.com/thread/4448839?tstart=0

Opera: http://help.opera.com/Windows/12.10/en/cache.html

 

 

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