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I received false results trying to count an image. Please advice. 
Posted by Alexander Artamoshkin (AIT) on 18 June 2014 03:30 PM

Most likely, you have an incorrect language selected for the "Character Recognition" function of AnyCount. To change the language, please perform the following steps:

1. Run AnyCount and add your image file.
2. Click on the "Settings" button.
3. Switch to the ".BMP, .JPG, .PNG, .GIF" tab.
4. Select the required language.

Also please find some suggestions on how to obtain fully correct wordcount results for image files, below:

1. Avoid all signatures, pictures which do not contain text and stamps. Erase all such objects in your image files to get absolutely right results.
2. If you have image files which contain rotated text, please, rotate these images to establish a normal view of the text. Files with rotated text will be counted incorrectly.
3. The resolution and quality of the image files have a high influence on the quality of the count. Thus make sure that you have a normal resolution and quality of your image files.

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