I sent you a support request a while ago. I still have not received any response!
Posted by Alexey Sokolov (AIT) on 13 October 2014 02:27 PM

Usually we respond to all support queries within 24 hours. In case you still have not received any response, please check your Spam folder. Most likely our letters are trapped there. Also, we suggest you add our domains,, and to your mailbox whitelist. It is possible that our entire domain was blocked by your mail server.

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