Knowledgebase
I cannot paste any information to Translation Office 3000 fields
Posted by Mikhail Sergievskiy (AIT) on 18 November 2014 04:54 PM

Question: TO3000 will not let me paste any text, even when pasting the same text into other programs works fine.

Answer: It is possible that you have recently installed some application which causes the issue. It may be a piece of anti-virus software, a clipboard manipulation tool, inline translation or text parse tool. You may want to remove these newly installed applications (if any) or review and adjust their settings and try to use Translation Office 3000 again to see whether it helps.

Currently we are aware of clipboard issues with the Webroot SecureAnywhere antivirus software. It may be set to block clipboard access for certain applications, including Translation Office 3000. If you use Webroot SecureAnywhere, please review its settings to check whether it affects Translation Office 3000.

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