I get the error "Names in license keys do not match" when trying to upgrade the program. What can I do? - Translation Management Tools for Freelance Translators and Translation Agencies

Translation Management Software for Translation Agencies
Word Count and Character Count Software
Accounting of Translation Jobs

Home
Submit a Ticket
News
Troubleshooter
Knowledgebase

Knowledgebase

(204)AnyCount Word Count (651)Projetex (629)Translation Office 3000 (237)Other

Knowledgebase

I get the error "Names in license keys do not match" when trying to upgrade the program. What can I do?

Posted by Vitaliy Hutyk (AIT) on 05 June 2018 03:45 PM

Please contact support at https://aithelp.com/Tickets/Submit with this problem. Most likely, there is a mismatch in the registration names of the original purchase and the upgrade.

We will fix the mismatch and inform you of the fact.

If the problem persists after the mismatch is fixed, please uninstall and re-install the program.

(0 vote(s))

Helpful

Not helpful

Comments (0)

Translation Management Tools for Freelance Translators and Translation Agencies

© AIT Translation Management Solutions, . Awesome Software Tools for Translators and Translation Agencies.
Privacy Policy | Data Processing Agreement