Knowledgebase
When trying to manage work files, I get a "Connection to File Server is absent" or "Socket Error #10061"error. How do I fix it?
Posted by Vitaliy Gutyk (AIT) on 04 August 2017 11:54 AM

On the server machine, please go into "Task Manager >> Services" and make sure that the service "Projetex3DFileSrv" is both present and active.
If it is not there, please run the program's installer again (do not uninstall the server software, just install it again over itself).

If the problem still persists, please try opening port 47111 in the firewall, on both the server and the workstation.

If the problem recurrs every day, please open the system Admininstrator, go to "Database >> Autorestart service" and disable the option "Enable File server Restart", then activate Projetex3DFileSrv once more.

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).