Knowledgebase : Translation Office 3000 > Translation Office 3D/3D+

To install Translation Office 3000 3D, please download the installation package from our website http://to3000.com/download [http://to3000.com/download] or http://translator3000.com [http://translator3000.com] and run it. Please read carefully a...
To upgrade from Translation Office 3000 v10 or v11, please purchase the license code here: http://to3000.com/order/upgrades-from-previous-versions [http://to3000.com/order/upgrades-from-previous-versions] or here: http://www.translator3000.com/ [htt...
This kind of problem usually occurs if you order an upgrade using an email address or registration name that are different from the ones used for the original purchase. Please create a ticket in https://aithelp.com/Tickets/Submit [https://aithelp.com/Ti...
You can go to "Advanced Settings >> Folders >> General" and select the new location for the Business folder. Please keep in mind that this only creates the folder. You will need to move all the contents of the previous Business folder to the new location ...
To set the period for Static reports with adjustable periods (indicated by "Date period" written in the upper left corner of the report), use the Global Date Filter in the upper right corner of the main window. The report will only display the data with...
Problem: When saving an invoice (or another document) as a file, the dropdown list in Save As dialogue only shows .rtf and .pdf options. Neither .doc mor .docx are displayed. Solution: Translation Office 3000 and Projetex use some parts of the MS Wo...
In TO3000 3D, we have added numerous new features and have changed the program significantly. Here are the main highlights: * New database engine * Multiple-Document Interface: users will now be able to work with multiple windows simultaneously, a...
Please do the following: 1. Uninstall Translation Office 3000 from your computer, then locate the folder "C:UsersPublicDocumentsAITTO3000, Version 3Ddb" (if it exists) and move it to a different location. 2. Delete the folders C:UsersPublicDocumentsAI...
In the Invoice template, after the Job table's endscan, please add the variable VOLUME_BASE Templates are edited in "Business/Corporate Settings >> Templates".
Yes. When attempting to delete a client or project, you need to manually enter the client's/project's code into a special field to confirm your intention.
Currently, Projetex and TO3000 do not support such functionality. All custom fields must be filled manually.
No, TO3000 3D RTF templates are always stored in C:UsersPublicDocumentsAITTO3000, Version 3DTemplates
New jobs are created from the "Projects" table, accessible from the Ribbon in the "Projects" tab. You can also right-click the newly-created project in the Client table and select "Open Project".
Please look in the upper-left corner of the window and click the "Page-and-floppy-disk" symbol (or press Ctrl+E).
Please open Database Settings in the Backstage view (click the button with the TO3000 logo in the Upper-left corner of the window to open the database view). The line "Database File" will display the current path to the MDF file. The LDF file will alway...
Please uninstall Translation Office 3000 3D, then re-start the Translation Office 3000 3D installer and choose the "Demo database" option during installation. When Translation Office 3000 3D is installed with the Demo database, please re-start the conver...
To create credit notes in TO3000 3D, please do the following: 1. In the Projetex Workstation, go to Workspace>>Clients>>Client. 2. Select a client and move to the Credit Notes tab. 3. Click New and select the invoice to which the credit note will be...
Please right-click the program, go to "Properties >> Compatibility >> Change High DPI settings". Enable "Override high DPI scaling" and select "program" from the drop-down list.
That error usually means that there is some empty field somewhere that shouldn't be empty. Please carefully check the source invoice, the jobs added to it, the client settings and the settings at "business settings >> e-invoicing" to make sure that there ...
No, the invoice numbering of the FatturaPA module is completely independent.
At the bottom of the screen you will see the word "workspace". Please click it, you will be creating projects and jobs in the workspace.
Please go to "Business settings >> Volume units", edit the unit you want to switch to and tick the "used by ExactSpent" box.
It is recommended to open the help file with F1 in any table, then navigate to the "Quick Start" topic.
You likely do not have write access to the backup's target folder. Please try making the backup to a different folder, or changing the security settings of the target folder. If all else fails, please try saving in the default location: C:UsersPublicD...
Go to the "Payments" tab of the Client's table. There you will be able to create new payments. After you enter the value of the payment, switch to the "linked with invoices" tab and click "New link" to select the invoice.
If you want to continue using your old database, you will need to try and recover it from the old hard drive. You will need to look for one of two things: 1. The main database folder itself (default location: C:UsersPublicDocumentsAITTO3000, Version 3Ddb)...
If you used a two-screen setup before, please reconnect the second screen. Otherwise, please activate your TO3000 3D+, clicking on it on the taskbar. Then push the Alt+Space key combination and select Move from the menu. Use the arrow buttons on your ke...
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